Welcome to ShortDressDeals! We’re your go-to boutique for fashionable dresses and skirts delivered with care from our Colorado headquarters. Below you’ll find answers to our most common questions about our products, shipping, returns and more.

Product Questions

What types of dresses do you specialize in?
We focus on trendy yet timeless women’s dresses including:
  • Little Black Dresses (perfect for any occasion)
  • Maxi Dresses (flowy and elegant)
  • Midi Dresses (versatile length)
  • Short Dresses (playful and flirty)
  • Denim Skirts (casual chic)
  • Mini Skirts (bold and fashionable)
Our collection is curated for fashion-forward women who want runway-inspired styles at accessible prices.
How do I know what size to order?
Each product page includes detailed size charts with measurements. We recommend:
  • Measuring yourself with a soft tape measure
  • Comparing your measurements to our size chart
  • When in doubt between sizes, sizing up is often more comfortable
Our fashion-loving customer service team at [email protected] can also provide personalized sizing advice!

Shipping & Delivery

Where do you ship to?
We ship worldwide to fashion lovers everywhere! However, we currently cannot ship to some remote areas and parts of Asia due to logistical constraints.
What are my shipping options?
We offer two fashionable shipping choices:
  • Standard Shipping ($12.95): Via DHL or FedEx, arrives in 10-15 business days after dispatch (1-2 day processing). Includes tracking – perfect when you need that denim skirt for an upcoming event!
  • Free Shipping (Orders $50+): Via EMS, arrives in 15-25 business days after dispatch. Ideal when refreshing your wardrobe with multiple midi dresses or short dresses.
Style Tip: Order your favorite dresses in advance for special occasions to allow time for delivery and any needed alterations.
How long does order processing take?
All orders are processed with care within 1-2 business days before shipping. Each dress, from our timeless little black dresses to trendy mini skirts, is carefully packaged at our Colorado Springs boutique.

Returns & Exchanges

What is your return policy?
We stand by our styles but want you to be 100% satisfied. You may return items within 15 days of delivery for a refund (excluding original shipping costs). Items must be:
  • Unworn and unwashed
  • In original condition with tags attached
  • In original packaging
Please email [email protected] to initiate your return.
Do you offer exchanges?
Currently we process returns and ask you to place a new order for the desired item. This ensures you get your perfect dress as quickly as possible!

Payments

What payment methods do you accept?
We accept all major payment options to make fashion accessible:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All payments are processed securely through our encrypted checkout system.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect all transactions. Your payment details are never stored on our servers.

Contact & Support

How can I contact customer service?
Our fashion-loving customer service team is always happy to help! Email us at [email protected] for:
  • Sizing advice
  • Order status updates
  • Return assistance
  • Any other questions about our stylish dresses
We typically respond within 24 hours during business days.
Where is your boutique located?
Our headquarters is located at:
4625 Clover Drive, Colorado Springs, US 80904
While we don’t have physical storefronts, every dress is packaged with care at our Colorado boutique before being shipped to your door!

Still have questions? We’re here to help you find your perfect fashion pieces! Contact our friendly team at [email protected] and we’ll ensure your ShortDressDeals experience is as fabulous as our dresses.