At ShortDressDeals, we want your fashion journey to be as smooth and delightful as our stylish collections. Below you’ll find all the details about our shipping and returns policies designed with your convenience in mind.

Shipping Information

Order Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to get your fashion finds to you:

  • Standard Shipping ($12.95) – via DHL or FedEx
    • Delivery in 10-15 business days after shipment
    • Includes tracking and insurance
  • Free Shipping – via EMS for orders over $50
    • Delivery in 15-25 business days after shipment
    • Basic tracking included

Note: We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

Easy Returns & Exchanges

We want you to love your denim skirts, little black dresses, and all your fashion purchases from ShortDressDeals. If you’re not completely satisfied, you may return or exchange most items within 15 days of receiving your order.

Return Conditions

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Original proof of purchase required
  • Returns must be initiated within 15 days of delivery

Non-Returnable Items

For hygiene and quality control, we cannot accept returns on:

  • Final sale items (clearly marked on product pages)
  • Intimate apparel
  • Items without original tags or packaging
  • Items that show signs of wear, washing, or alteration

Simple Return Process

  1. Contact Us within 15 days by emailing [email protected] with:
    • Your order number
    • Item details
    • Reason for return/exchange
  2. Wait for Approval – Our fashion-loving team will review your request and send a Return Authorization Number (RAN) if approved
  3. Package Securely – Include all original packaging, tags, and accessories
  4. Ship Your Return to our boutique address (provided with your RAN) using a trackable method

Refund Details

  • Refunds processed within 3-5 business days after we receive and inspect your return
  • Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Allow 5-10 business days for the refund to appear in your account (varies by financial institution)

Exchange Details

  • We’ll ship your new item once we receive your return
  • For price differences:
    • If the new item costs more, you’ll pay the difference
    • If it costs less, we’ll refund the difference
  • We cover shipping costs for your exchanged item

Damaged or Defective Items

If your maxi dress, mini skirt, or other item arrives damaged, please contact us immediately at [email protected] with photos and your order number. We’ll arrange a replacement or refund and cover all shipping costs.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method and keeping your receipt until the return is processed.

Need Help?

Our fashion-forward customer service team is always here to assist you. Contact us at [email protected] for any questions about shipping or returns.

Happy shopping from your friends at ShortDressDeals!